Best Practice Induction for New Staff
Induction programmes are often thought of as a one day event on the first day of a new member of staff starting, it is in fact a process which should be carried out over several weeks, sometimes even months. The length of the induction process will vary depending on what the employee’s job description entails.
The induction process should be designed to let the employee settle in to the new work environment as easily as possible. The manager responsible for an employee’s induction should keep in mind that during the induction programme an employee will have a lot of information that they need to absorb within a short period of time.
Decide on what the priorities are for this employee in their new role and what they will need to know immediately. After you have prioritised induction tasks, consider the best ways to convey this information, remember that everyone learns a little differently. You may need other members of staff to be involved in training.
Below is a brief overview of the induction process, of course this varies from business to business and between job roles but many of the principles remain the same.
Tour the premises
A typical induction will start with a tour of the business premises whatever they may be. It is logical that the top priority for a new member of staff is to show them how to find their way around. This will include pointing out:
- Toilet facilities
- Break and kitchen areas
- Fire exit, assembly points and extinguishers
- First aid kits
- Car parking
- Safety procedures
Overview of organisation and department
Now that the new employee will have an understanding of where things are, you can begin to feed them information on the structure of your business, again try and begin with the most basic things. Let the employee know:
- Staff names, phone numbers and where are located on the premises
- The roles of other staff members so that the employee will have an understanding of the team structure that they will be a part of
- Any development and training opportunities which your organisation provides or will offer this employee
- Hours of work
- The work allocation process
- Secretarial support which may be available to them
- The sickness process – who to inform, how and when
- The annual leave process – how much they are entitled to, how to apply to take it and any restrictions
- The performance review system
Introduction to equipment
You will need to make new employees aware of the equipment that may be essential to perform their job. In some instances it will mean showing a new employee where stock or supplies can be found and perhaps a tutorial on some software, other roles will require complex tutorials with multiple members of staff. Whatever the equipment may be, take time to train the employee fully and ensure they understand.
Occupational health & safety
Give the new employee your company’s health and safety policy and ensure that you go over any health and safety issues with them.
You may also have some written information available to give new employees such as a Welcome Pack or Employee Handbook. You can put much of the aforementioned information into these written documents. This can be a good way of transferring some information to employees as they can take it away and absorb the information at their own pace.
Get a professional opinion
If you need help putting together an induction checklist, employee handbook, or health and safety policy consult a legal professional. For free impartial employment advice contact Employer Advice today on 0161 115 6164.